Legal notices &
reading room

We do not sell personal data. Limited technical information (such as browser type, approximate location derived from IP, and pages viewed) may be processed by analytics tools you have accepted via the cookie banner, to understand which editorial pages resonate.

Personal data is retained only as long as necessary for the purposes described in this policy—including statutory tax and accounting obligations—after which it is securely deleted or anonymized. Project correspondence may be archived for professional reference under legitimate interest.

Recipients may include infrastructure and email providers acting as processors under appropriate contractual safeguards. Transfers outside the EEA, if any, rely on standard contractual clauses or equivalent safeguards.

You may request access, rectification, erasure, restriction, data portability, or object to processing by emailing [email protected]. You may also lodge a complaint with the Commission Nationale de l’Informatique et des Libertés (CNIL) or your local supervisory authority.

You are responsible for providing accurate content, timely feedback, and lawful materials. Delays in approvals extend delivery dates. We may rely on approved drafts as authorized by you.

The Studio may use anonymized or non-confidential aspects of completed work in its portfolio unless you instruct otherwise in writing before publication. Confidentiality obligations apply to information you mark confidential or that a reasonable party would treat as confidential.

Services are provided with professional care but are not a guarantee of specific commercial results. Third-party platforms (hosting, CMS, payment providers, fonts, maps) remain subject to their own terms.

Either party may terminate an engagement for material breach after a reasonable cure period, or immediately if the other party becomes insolvent. Work completed up to termination remains payable. Liability is limited to fees paid for the affected engagement, to the extent permitted by law, except for fraud or wilful misconduct.

When you choose “Essential Only”, only necessary storage is retained. When you choose “Accept All”, analytics categories are permitted for as long as the consent remains valid or until you change your preference.

You can delete or block cookies through your browser settings. Blocking essential storage may impair the cookie notice and other basic interactions. Google Maps embeds on our contact page may set additional cookies governed by Google’s policies; map content is used solely to display the studio location at 7 Résidence Aimara, 97340 Grand-Santi, France.

Questions about this policy may be sent to [email protected] or addressed to ClearVisualGrid, 7 Résidence Aimara, 97340 Grand-Santi, France.

Retainers. Monthly design retainers are billed in advance for a defined support window. Unused hours in a given month do not automatically roll over unless the engagement letter states otherwise. Canceling a retainer takes effect at the end of the current paid month.

Studio-caused issues. If ClearVisualGrid cannot deliver agreed milestones due to its own material failure, we will work to remedy the issue or, failing that, refund fees for undelivered milestones on a pro-rata basis.

Third-party costs. Fonts, stock imagery, paid integrations, hosting, or map services procured for your project are typically non-refundable once purchased.

Refund requests are reviewed against the accepted proposal and engagement correspondence. Write to [email protected] with your project reference. Approved refunds are returned to the original payment method within a reasonable period after approval.